Question 1

How do I enroll in a course?

Accepted Answer

Pick a course, click Enroll, fill the form, complete payment (or set up EMI). You'll get lab and learner-portal access within 30 minutes.

Question 2

What payment methods do you accept?

Accepted Answer

All major Indian cards (Visa/MasterCard/Rupay), UPI, net banking, and 0% EMI through our partner. International cards supported.

Question 3

Is GST included?

Accepted Answer

Pricing displayed is exclusive of 18% GST for Indian residents. International payments are GST-exempt.

Question 4

Can I get a refund?

Accepted Answer

Yes — full refund within 7 days of enrollment if you haven't accessed more than 20% of the content. After that, a sliding scale applies. See refund policy.

Question 5

What's the EMI plan?

Accepted Answer

0% EMI across 3, 6, 9 and 12 months through our partner financing. Approval is instant; KYC required.

Question 6

Do I need prior cybersecurity experience?

Accepted Answer

Depends on the course. Foundation tracks (Linux, Python, Networking) require nothing. Intermediate (CEH, Web pentesting) need basic terminal comfort. Advanced (OSCP, CRTO) assume you've done the prereqs.

Question 7

Can my employer pay?

Accepted Answer

Absolutely — we send GST invoices, sign vendor onboarding paperwork and offer corporate-rate pricing for groups.

Question 8

What if I miss live classes?

Accepted Answer

Every session is recorded and accessible in your portal for 12 months. You can also attend the next batch's session for free if a topic doesn't click.

Question 9

Is there a placement guarantee?

Accepted Answer

Bootcamp graduates get a 6-month placement assistance and a money-back clause if not placed (terms apply). Other courses get CV review and partner-network introductions but no money-back guarantee.

Question 10

What's your refund policy?

Accepted Answer

100% refund within 7 days if 20% content unaccessed. 50% within 14 days. After that, no refunds — but free re-attendance for 12 months.

Question 11

Do you offer scholarships?

Accepted Answer

Yes — merit-based, need-based, and a women-in-cyber scholarship covering 50% of bootcamp fees.

Question 12

Can I take more than one course?

Accepted Answer

Yes — we offer bundle discounts of 15-25% for multi-course enrollments.

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